The Science of Crowd Psychology
Viral communications seems to some to be a bit of a newfangled, half-baked idea, of interest only to teenagers, tech nerds and obnoxious green-screen comedians. But the science of crowd psychology is hardly a new idea at all. In fact, it's quite old and well documented. Heck, I'm not even the first guy to think this stuff has strong business implications and applications. Just last week, I was browsing through an article out of the Harvard Business Review on Ernest Dichter's work back in the sixties on crowd motivation. Dr. Evil Dichter is the supposedly "evil genius" who brought Freudian psychology to Madison Avenue on a silver platter. He is credited with inventing focus groups and such. He coined "put a tiger in your tank" for Esso. And when he determined young girls wanted something sexy in the dollhouse he created Barbie for Mattel. Dichter determined there are four things that motivate a body to tell other folks about something. He was t...